Be Grand operated two critical applications for its real estate process that, over time, stopped supporting the actual operation in the field, forcing teams to rely on manual processes.
This resulted in operational inefficiency, loss of evidence, endless review cycles, and low technology adoption.
1. Unification of processes on a single platform
We created a single operational flow that integrates into a single tool everything from incident reporting to final property handover.
2. Complete traceability of the operating cycle
We designed a system that records iterations, evidence, responsible parties, and status, eliminating the dependence on manual backups.
3. Actual operational efficiency in the field
The main pain points were resolved: saving, offline, multimedia, navigation, and capture speed.
4. Intuitive experience for each role
After-sales, Supervision and Management have workspaces designed to their specifications, aligned with their tasks and decisions.
Based on interviews, site visits and practical sessions, we consolidated a clear vision of the ecosystem, detected frictions and designed an operational, stable and standardized product.
APTO Innovación S.A.P.I de C.V.
Ostia 2750 Int. 3,Providencia 2nd Secc, 44630 Guadalajara, Jal. Mexico
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