White Header instagram Linkedin tiktok Youtube
Contact Us

Digital business model for generating surveys

2024

KOMET

We create a digital business model for the generation of telephone and digital surveys through a SaaS modality

Design // Product // Development // Customer experience

Challenge:

A recognized company in Mexico dedicated to the generation of data and its statistical use sought us out to design a technological product that would boost its diversification and growth.

“We want the product to be a multifunctional tool that can be used by different sectors, companies and clients”

what do we achieve?

Define the product infrastructure that will integrate the software with the necessary hardware to automate calls and data collection, without neglecting the user experience.

Además de un producto digital, es el vehículo para:

  • Mejorar la experiencia en el levantamiento de encuestas, al brindarles una herramienta digital que facilita el uso, brindando la información buscada por el usuario de manera atractiva, sencilla y completa.
  • Diversificar los usuarios, desde consultores políticos hasta mercadólogos, se sentirán satisfechos al utilizar una plataforma que les brinde todo tipo de herramientas.
  • Lograr la escalabilidad de la empresa, a partir del uso de una herramienta que genere valor a los clientes.
img_4-4-1
img_5-4-1
img_3-4-1

How did we do it?

We understood the partners' vision of the product and through technical research we managed to define the system architecture and its user experience.

Immersion

After multiple conversations with partners and market research, we were able to detect the key functionalities that the product should include.

Exploration

Ideation

Definition

We define the system architecture, the totality of user stories, the navigation flows and the interfaces necessary for software development, without losing sight of the user experience and product quality.

Construction

Using an agile methodology, we develop the product. At the same time, we achieved successful integration with the hardware. During this process, exhaustive testing was carried out by users and by the technical part with the aim of ensuring a high quality experience when interacting with the product.

Immersion

Exploration

After multiple conversations with partners and market research, we were able to detect the key functionalities that the product should include.

Ideation

Definition

We define the system architecture, the totality of user stories, the navigation flows and the interfaces necessary for software development, without losing sight of the user experience and product quality.

Construction

Using an agile methodology, we develop the product. At the same time, we achieved successful integration with the hardware. During this process, exhaustive testing was carried out by users and by the technical part with the aim of ensuring a high quality experience when interacting with the product.

TAGS

INDUSTRIES

Some of the projects we have done
MADE UNDER THIS METHODOLOGY

BOOKNOW

Design

BOOKNOW

  • Design
We digitalize the operation and management of premium memberships to scale the business model.

ROMIO

Design

ROMIO

  • Design
We designed a digital platform that facilitates vehicle rental, allowing users to safely rent cars directly from their owners.

EPIC

Design

EPIC

  • Design
We redesigned the business process, capitalizing on improvements in system architecture and the experience of the different users who interact with the tools.

CHAPALA RIBERY

Design

CHAPALA RIBERY

  • Design
We create a digital experience that transforms how travelers discover and enjoy the Ribera de Chapala.

YAYEGO

Design

YAYEGO

  • Design
We digitize the food supply experience for restaurants and franchises.

FALGO

Design

FALGO

  • Design
We designed a digital solution to optimize the application and granting of payroll loans for public and private sector employees.

FINTECH REMITTANCES

Design

FINTECH REMITTANCES

  • Design
We created a digital solution that transforms remittance management and connects Mexican families with access to financing.

WEDDING PLANNING

Design

WEDDING PLANNING

  • Design
We designed a digital wedding planning platform that facilitates both the planning of the bride and groom and the operational management of the team.

PoS SYSTEM

Design

PoS SYSTEM

  • Design
We designed a point-of-sale system specialized in the automotive aftermarket industry and SMEs.

APYMSA B2B

Design

APYMSA B2B

  • Design
We transform the digital experience for B2B clients

NMP

Strategy

NMP

  • Strategy
We build a roadmap of innovation initiatives to improve the user and business journey in the car's commitment cycle.

KARL

Design

KARL

  • Design
We digitize commercial and administrative processes for service in automotive agencies and other businesses.

RADEC

Design

RADEC

  • Design
We designed and developed a digital tool that simplifies administrative processes, shortens supply times and improves the relationship between Radec and its customers.

KOMET

Design

KOMET

  • Design
We create a digital business model for the generation of telephone and digital surveys through a SaaS modality

BANCOPPEL

Design

BANCOPPEL

  • Design
We are expanding the digital functionality of SME credit to meet their needs during the pandemic

FANOSA

Design

FANOSA

  • Design
We design and develop a portal that automates commercial processes in B2B relationships

CARL'S JR.

Design

CARL'S JR.

  • Design
We developed a rewards system for a multi-brand franchise group

SUNBANK

Design

SUNBANK

  • Design
We designed a digital tool that streamlines the financing, quoting and sales processes for solar systems.

KAZAM

Design

KAZAM

  • Design
We designed a digital product that would improve and centralize the experience in the preventive and corrective service scheduling process for cars in Mexico

GASCARD

Design

GASCARD

  • Design
We designed a benefits program from a user-centric approach that drives loyalty in the gas sector and improves the customer experience.

BODYLOGIC

Design

BODYLOGIC

  • Design
We redesigned the distributor experience with tools to increase sales

BAYWA re

Customer Journey

BAYWA re

  • Customer Journey
We analyze the current Customer Journey of BayWa re Mexico Installers to detect innovation opportunities and improve the experience

AUTEX

Design

AUTEX

  • Design
We digitalize the purchasing experience for the automotive aftermarket in Mexico

SAN CARLOS GROUP

Design

SAN CARLOS GROUP

  • Design
We redefine the real estate buying experience, the most important purchase in life

Let's talk about what we can

build together

CONTACT US
APTO EDUCATION

Let's talk about it
that we can

build
together

CONTACT US
APTO EDUCATION

APTO Innovación S.A.P.I de C.V.

Ostia 2750 Int. 3,Providencia 2nd Secc, 44630 Guadalajara, Jal. Mexico

+52 (33) 1814-5528

info@apto.mx

SUBSCRIBE TO OUR NEWSLETTER
SUBSCRIBE TO OUR NEWSLETTER

Site protected by ReCAPTCHA, the Privacy Policy and Terms of service of Google apply.

Contact Us
White Header instagram Linkedin tiktok Youtube