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A PoS that improves the cashier experience.

2026

KIOSK Portal

We built part of the POS System Portal for service payments for the KIOSKO chain of stores, improving the experience of more than 1000 cashiers and enabling a clear, secure and scalable operation through continuous delivery cycles.

Diseño de producto (UX/UI), Desarrollo de software, DevSecOps, QA/UAT.

Challenge:

Kiosko necesitaba materializar un Portal de Servicios (para operación en tienda) y un Portal Administrador con una experiencia intuitiva y fácil de usar, pero soportando una operación compleja: reglas de negocio, módulos y flujos interdependientes, y especialmente el manejo de pagos, consulta/conciliación con proveedores y servicios no regulados. El reto exigía balancear claridad de UX con una arquitectura tecnológica segura, resiliente y escalable.

“Comprender a fondo las reglas de negocio y la complejidad de los diferentes módulos, procesos y flujos del sistema… aseguro una implementación más precisa y sostenible.” Equipo Kiosko

what do we achieve?

Construimos el Portal de Servicios y su del Administrador
La metodología de desarrollo que llevamos a cabo contempló la ejecución de pruebas funcionales, pruebas de experiencia de usuario (UX) y evaluaciones de seguridad del código y la infraestructura.

Entendimos el negocio y el producto que se necesitaba para operarlo
Dedicamos más de 740 horas a comprender procesos, flujos y reglas para el manejo de servicios, para asegurar que la solución esté alineada a la realidad operativa y cumpliera con las distintas regulaciones.

Habilitamos mejora continua mediante pruebas de aceptación y usabilidad (UAT)
A través de las pruebas identificamos mejoras incrementales (desde ajustes UI hasta nuevas funcionalidades) y oportunidades para mejorar los flujos e interacciones con el sistema.

How did we do it?

Implementamos un modelo de desarrollo con continuous delivery, apoyado en un esquema de trabajo colaborativo entre equipos (Core + Oversight) y una base tecnológica pensada para seguridad, resiliencia y escalabilidad.

Immersion

Profundizamos en procesos, reglas de negocio y operación diaria alrededor de la gestión de servicios y pagos (incluyendo consulta y conciliación con proveedores) para definir el “cómo funciona de verdad”.

Exploration

Alineamos prioridades y dimensionamiento por bloque/historias; establecimos gobierno de trabajo (rituales, roles, herramientas) para asegurar ejecución clara y coordinación entre equipos.

Ideation

Concretamos arquitectura y ejecución técnica (enfoque híbrido serverless + microservicios en Azure; prácticas DevSecOps; observabilidad y pipeline de calidad/seguridad) para sostener operación y evolución futura.

Definition

Construction

Immersion

Concretamos arquitectura y ejecución técnica (enfoque híbrido serverless + microservicios en Azure; prácticas DevSecOps; observabilidad y pipeline de calidad/seguridad) para sostener operación y evolución futura.

Exploration

Profundizamos en procesos, reglas de negocio y operación diaria alrededor de la gestión de servicios y pagos (incluyendo consulta y conciliación con proveedores) para definir el “cómo funciona de verdad”.

Ideation

Alineamos prioridades y dimensionamiento por bloque/historias; establecimos gobierno de trabajo (rituales, roles, herramientas) para asegurar ejecución clara y coordinación entre equipos.

Definition

Construction

TAGS

INDUSTRIES

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Let's talk about what we can

build together

CONTACT US
APTO EDUCATION

Let's talk about it
that we can

build
together

CONTACT US
APTO EDUCATION

APTO Innovación S.A.P.I de C.V.

Ostia 2750 Int. 3,Providencia 2nd Secc, 44630 Guadalajara, Jal. Mexico

+52 (33) 1814-5528

info@apto.mx

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