El Customer Journey como brújula para transformar la experiencia de los clientes

The Customer Journey as a compass to transform the customer experience

As a design leader at Apto Innovación, I have had the opportunity to experience first-hand how the Customer Journey Map is a vital tool for solving challenges in various industries. In this article, through 5 key points, I want to share how I use this powerful tool on a daily basis with my design team, and how it helps us successfully transform customer experiences.

The Customer Journey as a compass to transform the customer experience

WRITER

SUITABLE EQUIPMENT

Isaac Suaste, Design Leader

INDUSTRIES

INSTAGRAM

🎙️Carla Ibarra's Career at Coppel

Listen to the full episode on Spotify and YouTube.

#Trendsetters #Podcast #innovation

0 0

Open post by apto.innovation with ID 18027302849704991

🎙️La Trayectoria de Carla Ibarra en CoppelEscucha el episodio completo en Spotify y YouTube.#Trendsetters #Podcast #innovación

🎙️Carla Ibarra's Career at Coppel

Listen to the full episode on Spotify and YouTube.

#Trendsetters #Podcast #innovation

3 0

Open post by apto.innovation with ID 17887722210320443

Innovation isn't born from thinking alike. It's born from listening, comparing, and building on diversity.

👉 The diversity of profiles in an innovation team enriches the results.

#Innovation #Diversity #Teams

3 0

Open post by apto.innovation with ID 18105031609543726

La innovación no nace de pensar igual. Nace de escuchar, contrastar y construir desde lo diverso.👉 La diversidad de perfiles en un equipo de innovación enriquece los resultados. #Innovación #Diversidad #Equipos

🎙️Carla Ibarra's Career at Coppel

Listen to the full episode on Spotify and YouTube.

#Trendsetters #Podcast #innovation

5 0

Open post by apto.innovation with ID 18066210862934731

🎙️Is your industry ready for AI? With Ermilo Vázquez

Listen to the full episode on Spotify and YouTube.

#Trendsetters #Podcast #innovación #ia

1 0

Open post by apto.innovation with ID 18104286475555891

🎙️¿Tu industria está lista para la IA? Con Ermilo VázquezEscucha el episodio completo en Spotify y YouTube.#Trendsetters #Podcast #innovación #ia

Today, it's not about fearing artificial intelligence. It's about understanding it, integrating it, and using it to enhance your work, your business, and your impact.

#Artificial Intelligence #Leadership #Innovation #digital Transformation

3 0

Open post by apto.innovation with ID 18047297549552848

The Customer Journey as a compass to transform the customer experience

The Customer Journey as a compass to transform the customer experience

TAGS

CATEGORIES

INDUSTRIES

INSTAGRAM

SOCIAL

Let's talk about what we can

build together

Let's talk about what
can build together

The Customer Journey as a compass to transform the customer experience

The Customer Journey as a compass to transform the customer experience

TAGS

CATEGORIES

INDUSTRIES

INSTAGRAM

SOCIAL

Let's talk about what we can

build together

Let's talk about what can build together

Continue downloading

Let's talk about what
can build together