Service Blueprint

The Service Blueprint is a tool used to map and visualize all elements involved in delivering a service, from customer interaction to internal processes. It includes details about customer touchpoints, frontstage (visible to the customer) and backstage (invisible to the customer) processes, as well as the interactions between them. In the innovation and design process, the Service Blueprint is used to identify areas for improvement in the service, understand how different components interact with each other, and detect potential bottlenecks or failures in the process. By providing a clear and detailed view of the service, it helps teams design more effective improvements and ensure that the customer experience is smooth and satisfying.

Service Blueprint

WRITER

SUITABLE EQUIPMENT

INDUSTRIES

INSTAGRAM

We designed the product's user interface and created a digital business model for generating telephone and digital surveys through a SaaS modality.

Learn more at apto.mx/proyecto/komet-2/

#design #strategy #technology #business #development #app

5 0

Open

Diseñamos la interfaz de usuario del producto, creamos un modelo de negocio digital para la generación de encuestas telefónicas y digitales mediante una modalidad de SaaSConoce más en apto.mx/proyecto/komet-2/ #diseño #estrategia #tecnología #negocios #desarrollo #app

Discover strategies, success stories, and the keys to taking your business to the next level in the digital age.

Each episode is designed to inspire you and give you practical tools that will transform the way you view technology and business.

🎙️Listen to the full episode on Spotify and YouTube.

Link in our profile.

#Trendsetters #Podcast #innovation

4 0

Open

Descubre estrategias, casos de éxito y las claves para llevar tu negocio al siguiente nivel en la era digital.Cada episodio está diseñado para inspirarte y brindarte herramientas prácticas que transformarán la forma en que ves la tecnología y los negocios 🎙️Escucha el episodio completo en Spotify y YouTube. Link en nuestro perfil. #Trendsetters #Podcast #innovación

Behind every digital product we create is a strategic methodology to ensure its viability, feasibility, and desirability. We focus on designing solutions that drive your business growth, optimize processes, and generate real value for your customers.

Learn more at
apto.mx

#design #strategy #technology #business #development #app

11 0

Open

Detrás de cada producto digital que creamos, existe una metodología estratégica para garantizar que sea viable, factible y deseable. Nos enfocamos en diseñar soluciones que impulsan el crecimiento de tu negocio, optimizan procesos y generan valor real para tus clientes.Conoce más enapto.mx #diseño #estrategia #tecnología #negocios #desarrollo #app

Designing based solely on what is technologically possible can result in products that, while sophisticated, fail to solve real problems or generate emotional connection in users. Empathy ensures that technology serves people, and not the other way around.

1TP5Innovation #creativity 1TP5Strategy #business

6 0

Open

Diseñar solo con base en lo que es tecnológicamente posible puede resultar en productos que, aunque sofisticados, no resuelven problemas reales o no generan apego emocional en los usuarios. La empatía garantiza que la tecnología esté al servicio de las personas, y no al revés.#innovación #creatividad #estrategia #negocios

On our team, service designers specialize in understanding users to create solutions that are desirable, viable, and feasible. Their approach ensures that each design is tailored to users' real needs, achieving relevant and effective results.

Learn more at
apto.mx

#design #strategy #technology #business #development #app

8 0

Open

En nuestro equipo, los service designers se especializan en entender al usuario para crear soluciones que sean deseables, viables y factibles. Su enfoque garantiza que cada diseño se adapte a las necesidades reales de los usuarios, logrando resultados relevantes y efectivos.Conoce más enapto.mx #diseño #estrategia #tecnología #negocios #desarrollo #app

It all starts with an idea, but the real impact comes when that idea becomes a solid concept and materializes into an effective solution 💡

#design #strategy #technology #business #development

2 0

Open