From online travel management to digitizing the travel experience.
The travel industry is being revolutionized by digital technologies. From online travel management to the digitization of the travel experience, tourists, hotels and agencies are transforming themselves to adapt to the market.
Tourism
From online travel management to digitizing the travel experience.
The travel industry is being revolutionized by digital technologies. From online travel management to the digitization of the travel experience, tourists, hotels and agencies are transforming themselves to adapt to the market.
Opportunities
Opportunities
Digitization of the experience
personalize hotel stays, smartphone-enabled interactive elements in sightseeing tours, online travel management.
Predictive personalization
using available user data.
Use of virtual reality (VR) and augmented reality (AR)
to complement the traveler experience.
Capabilities
Capabilities
Innovation strategy
Business design
Service design
Customer experience design
Employee experience design
Digital product prototyping and development
UX/UI